Missed Call Text-Back for vet clinics
Every missed call gets an instant WhatsApp message with your timings, location and a booking link, so no enquiry dies on a busy line. Built for vet clinics in India, where the leak we see most is emergency calls mixed with routine questions.
What is included in the setup
- Missed-call trigger on your business number
- Branded WhatsApp reply template
- Booking link and location pin
- Weekly missed-call report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for vet clinics
Customer: Hi, I called but no one picked up. My dog has been vomiting since morning, is it urgent? Bot: Hi! Sorry we missed your call. Cross Paws Veterinary Clinic is open Mon–Sat, 9 AM–8 PM, and for emergencies you can walk in anytime — we're at [location pin]. For vomiting cases we recommend coming in as soon as possible. You can also book a slot here: [booking link]
Illustrative exchange from our guide for vet clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Lunch-hour rush (1–2 PM), 3 calls missed | No one calls back until evening, if at all | Each caller gets timings + booking link within seconds |
| Emergency call during a surgery | Rings out, owner panics and tries another clinic | Auto-reply confirms clinic is open for emergencies, owner walks in |
| Saturday vaccination camp — front desk overwhelmed | Missed calls pile up, no record of who called | Weekly report shows exact volume so you can staff up next Saturday |
| New pet owner asking "kahan hai aapka clinic" | Repeats the question by calling 2-3 times | Gets location pin instantly, doesn't need to call again |
| Boarding enquiry over a long weekend | Clinic shut, call goes unanswered till reopening | Message still goes out with timings and booking link, enquiry isn't lost |
| Staff on leave, single receptionist covering desk | Calls missed with zero follow-up | Every missed call still gets a reply, receptionist catches up on WhatsApp later |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your veterinary clinic. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for vet clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.