Missed Call Text-Back for physiotherapy clinics
Every missed call gets an instant WhatsApp message with your timings, location and a booking link, so no enquiry dies on a busy line. Built for physiotherapy clinics in India, where the leak we see most is patients asking for slots while therapists are busy.
What is included in the setup
- Missed-call trigger on your business number
- Branded WhatsApp reply template
- Booking link and location pin
- Weekly missed-call report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for physiotherapy clinics
Customer: Hi, I called but no one picked up. Do you treat frozen shoulder? Bot: Hi! Thanks for calling [Clinic Name] Physiotherapy. We're open Mon–Sat, 9 AM–1 PM and 4 PM–8 PM, at [address/location pin]. Yes, we do treat frozen shoulder and other joint/muscle conditions. Book a slot here: [link]
Illustrative exchange from our guide for physiotherapy clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Therapist mid-session, phone rings | Call goes unanswered, no record of it | Instant WhatsApp reply sent, caller has timings + link within seconds |
| Sunday half-day / lunch closure calls | Caller assumes clinic is shut for good, tries elsewhere | Caller gets timings and reopening hours, books for next slot |
| New patient comparing 2-3 clinics nearby | Whoever answers first usually wins the patient | Even a missed call gets an immediate, professional reply — clinic stays in the running |
| Front desk person on leave (chhutti) with no backup | All calls that day are effectively lost enquiries | Auto-reply covers the gap regardless of staffing |
| Owner wants to know if they're understaffed at certain hours | No data, only a gut feeling | Weekly report shows missed-call clusters by rough time of day |
| Patient calls back angry that no one answered earlier | Front desk apologizes with no context of the earlier call | Front desk already has the WhatsApp thread with timings/location sent, picks up conversation cleanly |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your physiotherapy clinic. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for physiotherapy clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.