Questions buyers ask before the call
Buying, delivery, technology and company. If yours is not here, message us; the answer becomes the next entry.
Buying
How much does a setup cost?
Every setup is one service for one business type, with a fixed scope and a fixed price. In the India catalog — 20 services across 50 local-business types, 1,000 setups in all — the one-time setup fee is INR 5,000-25,000 and the monthly care plan is INR 1,000-6,000, depending on the service. Listed INR prices are exclusive of GST. A global catalog priced in USD (setup fee plus monthly) is being added: USD 149 to 9,500 setup and USD 19 to 1,200 per month, depending on scope (an EA install versus a broker launch kit). Platform charges such as Meta's WhatsApp conversation fees or Google Ads spend are not part of our price; the platform bills those to you directly.
What does the setup fee cover?
The setup fee pays for building your setup to its fixed scope and taking it live. It is paid once, before work starts, and there are no further build charges for the scope you bought. It does not cover third-party platform charges — Meta WhatsApp Cloud API conversation fees, Google Ads spend, telecom costs, or AI model API usage where applicable — which are billed directly to you. Anything outside the written scope is quoted in writing before work starts; a change request is typically INR 2,000-10,000 or USD 50-300.
What does the monthly care plan cover?
The care plan is the monthly fee that keeps your setup running after go-live. Support runs on WhatsApp (+91 77352 68199) and email (support@bharataisaathi.com), Mon-Sat 10:00-19:00 IST, with a reply within 1 business day. The plan includes monitoring of your setup, fixes to anything within scope, in-scope accuracy corrections at no extra cost, and the fix targets set out in the SLA. The first month is billed at go-live and then monthly on the same date; like the setup fee, it excludes third-party platform charges.
Can I cancel? Is there a lock-in?
Cancel anytime — koi lock-in nahi. The care plan is billed monthly in advance, and a cancellation takes effect from your next billing date, so you are not charged for a month you did not want. The one-time setup fee is paid before work starts and is refundable only as set out in the Refund and Cancellation Policy. To cancel, message support on WhatsApp (+91 77352 68199) or email support@bharataisaathi.com. After the care plan ends, the hosted automation is switched off 7 days after the last paid day; a data export is available on request during those 7 days.
Do I get an invoice, and is GST charged?
Yes. Indian clients get a GST invoice issued by Bharat AI Saathi, operated by Jayadev Rana, Bhubaneswar, Odisha, India, for the setup fee and for each care-plan payment. GST is charged on Indian invoices where applicable and our GSTIN is printed on the invoice; listed INR prices are exclusive of GST. International clients get a USD invoice through the payment link.
Can I pay in USD from outside India?
Yes. A global catalog priced in USD (setup fee plus monthly care plan) is being added, and international clients pay by card through a Stripe payment link, with a USD invoice for each payment. Indian clients pay in INR by UPI, cards or net banking through Razorpay, or by bank transfer. Note that global setups are delivered in 2-14 days rather than on the 48-hour India timeline.
Delivery
How fast will my setup go live?
India setups go live within 48 hours of your 20-minute setup call. Global (USD) setups are delivered in 2-14 days, depending on scope and on platform approvals such as Meta Business verification. Because the scope is fixed before you pay, there is no open-ended project clock — you know what is being delivered and when.
What do you need from me?
Bas ek 20-minute setup call, where we go through your business details and confirm the scope. After the call we need the accesses and assets the setup calls for — for example your WhatsApp business number, Google account access, business information and logo. Any credentials you share are stored in an encrypted secrets store, never in chat or email. Platform accounts such as Meta and Google stay in your name, because their charges are billed to you directly.
Do I need Meta business verification for a WhatsApp setup?
WhatsApp setups run on Meta's official WhatsApp Cloud API, so Meta's own onboarding rules apply to your business account. Meta Business verification is required for WhatsApp setups; we prepare and submit the application using your business documents, and approval is Meta's decision. Meta's per-conversation fees are charged to you directly by Meta; they are not part of our setup fee or care plan.
How is a setup tested before go-live?
Every setup is built to a written, fixed scope, so testing means checking the live setup against that scope. Before go-live we run a test on your own number or a sandbox, and you sign off on a written checklist. If something within scope is not working after go-live, tell support on WhatsApp or email; we respond within 1 business day.
Technology
Which AI models do you use?
Our setups use Anthropic (Claude) by default, and OpenAI where a setup specifies it. Where a setup uses these APIs, the model usage is billed to you directly at the provider's rates rather than bundled into our fee. The model is fixed per setup and can be switched on request under the care plan.
Who owns my data and my customers' conversations?
You do. Your business data and your end-customer conversations belong to you; we retain rights only to our own reusable components — the code and templates we use across setups. We do not sell data. It is handled only by named sub-processors: Meta (WhatsApp Cloud API), Google (Workspace, Calendar, Ads, and Google Cloud asia-south1 Mumbai where used for hosting automations), Anthropic and OpenAI (model APIs), Hostinger (web hosting, Asia region), Twilio or Exotel for voice setups, and payment providers — Razorpay for INR and Stripe for USD. End-customer conversation logs are kept for 90 days by default; you can shorten or extend that in writing.
What uptime can I expect?
Setups run on the platforms they are built for — Meta's WhatsApp Cloud API, Google's services, Hostinger hosting and the model APIs — so uptime follows those platforms. We do not promise an uptime percentage; the care plan includes monitoring and the fix targets in the SLA. If your setup stops responding, message support on WhatsApp or email; we reply within 1 business day, Mon-Sat 10:00-19:00 IST.
What happens if the AI gives a wrong answer?
AI can give a wrong reply; no setup changes that. What limits the damage is scope: every setup does one defined job for one business type, so the AI only ever handles that narrow job. The AI answers only from your knowledge card, never commits on price, medical, legal or financial matters beyond what the card states, and escalates on defined triggers. If you spot a wrong answer, report it to support and we respond within 1 business day; in-scope corrections are covered by the care plan at no extra cost.
Can a human take over the conversation?
A setup does one defined job; anything outside that job is meant for a person, not the AI. Every setup includes a handover: the chat is passed to your WhatsApp or phone, your customer can ask for a human at any time, and the bot stops replying on that chat. Your end-customer conversations belong to you, so your team always has the full history.
Company
Who builds the setups?
The Bharat AI Saathi team, led by founder and CEO Jayadev Rana — a TradingView-certified Pine Script developer with 7,700+ trading algorithms delivered, and an ML engineer and full-stack builder. We are an AI-first product company that builds its products in-house; those products include a white-label trading platform bridged to MetaTrader 5, a chat-to-build charting terminal, TradingView-to-MetaTrader order bridges, a voice assistant with barge-in conversation, an AI video production pipeline (research, script, narration, render), a finance media intelligence engine, a social lead-generation engine, an on-demand Windows VM hosting portal, options-trading terminals on Angel One and Zerodha APIs, and WhatsApp and Telegram automation bridges. The founder designs, builds and reviews every setup, working with AI agents and, occasionally, vetted contractors for specific integrations — under NDA, with access limited to the task and revoked at handover.
How long have you been around?
Bharat AI Saathi was founded in 2022 as an AI-first product company and has been building and shipping its own products since. The productized setup catalog — 1,000 India setups, with a USD catalog being added — launched in 2026. Behind the company is the founder's track record of 7,700+ trading algorithms delivered as a TradingView-certified Pine Script developer.
Where are you based?
Bhubaneswar, Odisha, India. The full postal address appears on every invoice and is available on request. Our contracting party is Bharat AI Saathi, operated by Jayadev Rana, Bhubaneswar, Odisha, India, and our agreements are governed by Indian law, with disputes resolved by good-faith negotiation and then arbitration seated in Bhubaneswar, Odisha; small claims may go to the courts of Bhubaneswar. We serve clients across India today, with the USD catalog opening the same setups to international clients. Support runs Mon-Sat 10:00-19:00 IST, except Indian national holidays and Odisha state public holidays.
Do you sign NDAs?
Yes. We sign your NDA or use our standard mutual NDA. Independent of any NDA, our standard terms already fix the basics: your business data and end-customer conversations belong to you, we do not sell data, and we keep rights only to our own reusable components. Governing law is India, with arbitration seated in Bhubaneswar, Odisha.
Do you work with agencies on a white-label basis?
Yes. Agencies resell our setups under their own brand at a 20% margin; we support the agency rather than the end client, and the agency stays the contracting party with its client. White-label is familiar ground for us: one of our in-house products is a white-label trading platform, bridged to MetaTrader 5, that brokers run under their own brand. If you run an agency and want to discuss it, WhatsApp +91 77352 68199 or email support@bharataisaathi.com.
Still have a question?
WhatsApp us. A human replies, Mon–Sat 10:00–19:00 IST.