Missed Call Text-Back for nursing homes
Every missed call gets an instant WhatsApp message with your timings, location and a booking link, so no enquiry dies on a busy line. Built for nursing homes in India, where the leak we see most is front desk overloaded with admission queries.
What is included in the setup
- Missed-call trigger on your business number
- Branded WhatsApp reply template
- Booking link and location pin
- Weekly missed-call report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for nursing homes
Customer: Hi, I called but no one answered. My father needs long-term nursing care, do you have a bed available? Bot: Hello! Thanks for calling [Nursing Home Name]. We're open 8 AM–8 PM, located at [address/landmark]. For bed availability and admission details, please tap here to share your enquiry and our team will call you back within a few hours: [booking link]. Location: [map pin link]
Illustrative exchange from our guide for nursing homes; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Family calls during morning OPD rush, no one picks up | Call rings out, family tries the next nursing home on their list | Instant WhatsApp with timings, location, booking link — enquiry captured even if desk is busy |
| Night shift, one attendant on duty, phone rings while assisting a patient | Missed call goes unnoticed till next morning's register check | Caller gets an auto-reply immediately, can share enquiry details to be followed up next morning |
| Enquiry about visiting hours from an out-of-town relative | Relative calls, hangs up after no answer, doesn't call back | Gets timings and location instantly, no second call needed, reduces repeat missed calls |
| Owner wants to know how many enquiries are being lost | No visibility — missed calls aren't tracked anywhere | Weekly report shows exact missed-call count and peak hours by day |
| Two nursing homes in the area, family is comparing rates and availability | Whoever answers first often wins the enquiry, regardless of quality of care | Auto-reply responds within seconds even before staff are free, keeping you in the running |
| Staff shortage day (attendant on chhutti, someone covering two roles) | Front desk simply can't answer every call | Text-back covers the gap automatically, no dependency on which staff is on duty |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your nursing home. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for nursing homes
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.