Customer Feedback Survey Bot for tutors
A 3-question WhatsApp survey after every visit or order, with unhappy customers flagged to you the same day. Built for tutors in India, where the leak we see most is parents messaging during classes.
What is included in the setup
- Survey flow in Hindi and English
- Instant alert for low ratings
- Monthly satisfaction dashboard
- Testimonial capture for marketing
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for tutors
Bot: Hi! Hope Aarav's classes are going well. Quick 3-question check-in (takes 30 seconds): 1) How clear is the progress update you're getting? (1-5) Customer: 4 Bot: 2) How's the communication — test dates, leave notices etc? (1-5) Customer: 3 Bot: 3) Would you recommend us to another parent? (1-5) Customer: 4 Bot: Thanks! One more thing — could you share a line about Aarav's improvement this month? We'd love to feature it (with your permission). Customer: He's much more confident with word problems now, thank you.
Illustrative exchange from our guide for tutors; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Parent mildly unhappy with pacing | Never says anything, quietly doesn't renew next term | Flags 2/5 on progress question, you call same evening to adjust pacing |
| Happy parent after good test result | Says "good, thank you" on call, nothing recorded | Bot captures a written testimonial line same day |
| Multiple parents asking test date during class hours | Interrupts class, you answer mid-teaching | Bot handles routine queries via scheduled check-ins outside class time |
| Admission season, need social proof | You scramble to ask 2-3 parents for a quote, most don't reply | Monthly testimonial folder already has 8-10 lines ready to use |
| Batch of 6 kids, one parent silently dissatisfied | You find out only when they don't pay next month's fee | Alert comes in within a day of the low rating, chance to fix it |
| Reviewing which subject/batch needs attention | No structured data, purely gut feel | Monthly dashboard shows subject-wise and batch-wise satisfaction trend |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your home tuition teacher. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for tutors
Same setup, other education business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.