Customer Feedback Survey Bot for driving schools
A 3-question WhatsApp survey after every visit or order, with unhappy customers flagged to you the same day. Built for driving schools in India, where the leak we see most is slot booking and licence questions.
What is included in the setup
- Survey flow in Hindi and English
- Instant alert for low ratings
- Monthly satisfaction dashboard
- Testimonial capture for marketing
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for driving schools
Customer: Bot: Hi Ramesh! Thanks for completing your driving course with us. Quick question — how would you rate your overall experience? (1-5) Customer: 5 Bot: Great to hear! Was your instructor helpful and on time for your classes? Customer: Yes, Suresh sir was excellent, always on time Bot: Wonderful! Can we share this as a testimonial on our page (only your first name will be shown)? Customer: Yes sure
Illustrative exchange from our guide for driving schools; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Learner finishes RTO test batch | No follow-up; owner finds out about dissatisfaction only via a public review | Survey sent within 2 days; unhappy learners flagged same day |
| Instructor showing up late repeatedly | Owner hears rumours from front-desk staff weeks later | Pattern shows up in monthly per-instructor dashboard |
| Need testimonials for a new pamphlet or Instagram post | Owner scrolls old WhatsApp chats trying to remember who said something nice | Testimonial bank already has 15-20 tagged, ready-to-use quotes |
| A learner had a bad experience with vehicle condition (AC not working, gear issue) | Never reported unless learner complains directly to staff | Comes in as a flagged low rating with the specific reason |
| Slow season (monsoon, exam months) with fewer enquiries | No structured way to know if existing learners are satisfied enough to refer friends | Satisfaction data helps decide where to focus referral asks |
| New batch onboarding during college admission season rush | Front desk too busy to think about feedback at all | Fully automated, runs without staff involvement |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your driving school. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for driving schools
Same setup, other education business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.