Customer Feedback Survey Bot for play schools
A 3-question WhatsApp survey after every visit or order, with unhappy customers flagged to you the same day. Built for play schools in India, where the leak we see most is parents asking for admission process and fees.
What is included in the setup
- Survey flow in Hindi and English
- Instant alert for low ratings
- Monthly satisfaction dashboard
- Testimonial capture for marketing
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for play schools
Customer: 4 Bot: Thanks! Anything specific we should improve — nap time, food, or teacher communication? Customer: My son said he didn't get his snack today, he was very hungry when I picked him up Bot: We're sorry to hear that — someone from the school will call you within the hour to follow up. Thank you for telling us.
Illustrative exchange from our guide for play schools; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Parent unhappy about a missed nap/snack | Goes unnoticed until withdrawal or complaint escalates | Flagged same day, admin calls that evening |
| Trial class parent goes quiet | Front desk forgets to follow up after 2-3 days | Feedback message doubles as a natural follow-up trigger |
| Happy parent has a good experience | No structured way to ask for a review | Automatic testimonial ask captures it in the moment |
| Owner reviewing overall school reputation | Relies on gut feeling or occasional parent comments | Monthly dashboard shows trend by batch/teacher |
| New admission season approaching | No testimonial bank ready for brochures/website | 3-6 months of collected reviews ready to use |
| Grandparent/relative doing pickup replies in Hindi | Front desk struggles or ignores the response | Bot handles Hindi and English replies natively |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your play school. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for play schools
Same setup, other education business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.