Refund & Cancellation Policy

Version 1.0 · Effective 1 November 2026

1. 7-day money-back

New customers on their first server may cancel within 7 days of activation for a full refund of the server fee, once per customer.

2. Not refundable

Licences (Windows, cPanel, Plesk), renewals, upgrades after 7 days, services suspended for AUP violations, and the White Label setup fee once onboarding has started.

3. Cancellation

You can cancel any service at any time from your client account or by emailing support@bharataisaathi.com. The server keeps running until the end of the term you have paid for and is not renewed after that. Orders not yet paid can be cancelled at no cost.

4. How refunds are paid

Approved refunds go back to the original payment method within 7-10 working days.