WhatsApp Catalog & Order-Taking Bot for physiotherapy clinics
Customers browse your catalog on WhatsApp, place orders and get order updates, without you typing a single reply. Built for physiotherapy clinics in India, where the leak we see most is patients asking for slots while therapists are busy.
What is included in the setup
- WhatsApp catalog setup
- Cart and order confirmation flow
- Order status updates
- Daily order summary
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for physiotherapy clinics
Customer: Do you have a lumbar belt for lower back pain? Bot: Yes! We have 3 options — Basic Lumbar Belt (₹450), Adjustable Lumbar Support (₹650), and Medical-Grade Lumbar Belt (₹950). Would you like to see sizes and photos? Customer: Show me the ₹650 one Bot: Here's the Adjustable Lumbar Support — sizes S/M/L/XL available. Shall I add one to your order? Customer: Yes, size L, and I'll pick it up tomorrow Bot: Order confirmed! 1x Adjustable Lumbar Support (L) — ₹650. Pickup tomorrow after 11 AM. Order #PT042.
Illustrative exchange from our guide for physiotherapy clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Patient asks about knee brace price during evening rush | Reception says "call back later," patient doesn't | Bot answers instantly with catalog, order placed same minute |
| Therapist's phone buzzes mid-session | Therapist checks between patients, breaks focus | Therapist's phone stays untouched, bot handles it |
| Saturday walk-in surge (common peak day) | Front desk overwhelmed, orders scribbled on paper | Orders logged automatically, no paper trail needed |
| Patient wants delivery status on a TENS unit | Patient calls repeatedly asking "kab aayega" | Bot sends status updates without anyone calling |
| End-of-day cash/UPI reconciliation | Receptionist scrolls through WhatsApp chats to recall orders | Daily order summary auto-generated at closing |
| Off-season lull (say, mid-monsoon) with fewer walk-ins | Enquiries still trickle in after hours, go unanswered | Bot stays live 24/7, catches after-hours enquiries |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your physiotherapy clinic. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for physiotherapy clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.