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WhatsApp Catalog & Order-Taking Bot · Clinics & health

WhatsApp Catalog & Order-Taking Bot for dental clinics

Customers browse your catalog on WhatsApp, place orders and get order updates, without you typing a single reply. Built for dental clinics in India, where the leak we see most is missed appointment calls during procedures.

WhatsApp Catalog & Order-Taking Bot for dental clinics

What is included in the setup

  • WhatsApp catalog setup
  • Cart and order confirmation flow
  • Order status updates
  • Daily order summary

What you need before the call

  • The accounts the setup connects to (WhatsApp, Google or Meta)
  • Your services, prices, timings and address
  • Who receives alerts and reports
  • Approval for the content the setup will send in your name

A sample conversation for dental clinics

Customer: Hi, do you have night guards in stock? Bot: Yes! Here's our current catalog — Soft Night Guard (₹950), Firm Night Guard (₹1,200), and Retainer Case (₹150). Tap any item to add to cart. Customer: I'll take one Firm Night Guard Bot: Added ✅ Firm Night Guard x1 — ₹1,200. Would you like pickup from clinic or home delivery? Customer: Pickup Bot: Noted! Your order #DC1042 is confirmed. We'll message you once it's ready — usually within 24 hours.

Illustrative exchange from our guide for dental clinics; the live setup answers from your own knowledge card.

A typical week, before and after

Situation Before After
Dentist mid-procedure, WhatsApp buzzes for a whitening kit enquiry Message sits unread 30-60 min, patient often messages a competitor Bot replies instantly with catalog and price, no staff involved
Patient wants to know if last month's mouthwash brand is back in stock Front desk has to recall or check physically, calls back later Catalog reflects current stock; bot answers on the spot
Saturday rush — 15+ patients in waiting area, phone ringing alongside Orders get scribbled on paper or forgotten between patients Orders logged automatically as confirmed entries with order numbers
Staff member on leave (chhutti) for a day No one covers order enquiries, they pile up untouched Bot runs regardless of staff attendance
End of day, trying to remember what was sold and to whom Manual recall from memory or scattered chat threads Daily order summary auto-sent, nothing to reconstruct
Festive season (Diwali/New Year) gifting of oral care kits spikes Front desk overwhelmed, some orders missed entirely Bot absorbs the volume spike without added staff effort

How it goes

01

Message us

Business type, city, what is leaking. We reply within a business day with slots.

02

20-minute call

We fill the knowledge card for your dental clinic. Setup fee is paid before the build starts.

03

Live within 48 hours

Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.

04

Care plan

Monitoring, fixes, updates, reports. Cancel from any next billing date.

The full seven-stage process

Guides for dental clinics

Same setup, other clinics & health business types

Tell us your business and the problem to fix first.

One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.