WhatsApp Catalog & Order-Taking Bot for eye clinics
Customers browse your catalog on WhatsApp, place orders and get order updates, without you typing a single reply. Built for eye clinics in India, where the leak we see most is repeat questions about fees and lens prices.
What is included in the setup
- WhatsApp catalog setup
- Cart and order confirmation flow
- Order status updates
- Daily order summary
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for eye clinics
Customer: Do you have anti-glare glasses under 2000? Bot: Yes! Here's our anti-glare frame range under ₹2000 — tap to view photos and prices. Customer: I'll take the black one, size medium. Bot: Added to your cart — Black Frame (Medium), ₹1,850. Would you like single vision or progressive lens with this?
Illustrative exchange from our guide for eye clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Patient asks frame price on WhatsApp during rush hour | Staff replies late or forgets, patient goes elsewhere | Bot answers instantly with photo and price, any time |
| Lens ready for pickup | Staff has to remember to call each patient | Automatic status message sent the moment it's marked ready |
| Evening, owner wants to know the day's orders | Owner flips through register or calls staff | One summary message with the full list |
| Repeat question "do you have progressive lenses" | Answered fresh every single time, same words | Catalog answers it before staff is even involved |
| Staff on leave (chhutti) or busy with eye test | No one to reply, enquiry goes cold | Bot keeps taking orders regardless of staff availability |
| Festival season rush (Diwali, New Year eyewear demand) | Enquiries pile up, some never get a reply | Bot handles volume without extra hiring |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your eye clinic. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for eye clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.