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WhatsApp Lead Follow-Up Sequence · Clinics & health

WhatsApp Lead Follow-Up Sequence for vet clinics

Every new enquiry gets a 5-message follow-up over 7 days, automatically, so the leads you paid for stop going cold. Built for vet clinics in India, where the leak we see most is emergency calls mixed with routine questions.

WhatsApp Lead Follow-Up Sequence for vet clinics

What is included in the setup

  • 5-step follow-up sequence written for your business
  • Lead capture from forms, ads and WhatsApp
  • Reply detection stops the sequence
  • Weekly conversion report

What you need before the call

  • The accounts the setup connects to (WhatsApp, Google or Meta)
  • Your services, prices, timings and address
  • Who receives alerts and reports
  • Approval for the content the setup will send in your name

A sample conversation for vet clinics

Customer: Hi, do you treat rabbits? Also is there parking near your clinic? Bot: Hi! Yes, we treat rabbits, birds, and small mammals along with dogs and cats. We have parking right outside the clinic gate. Could you share what's the concern with your rabbit, and would today or tomorrow work better for a visit? Customer: He's not eating since morning Bot: That can be urgent for rabbits — please bring him in as soon as possible today. Dr. Meera is available until 7 PM. Reply here once you're on your way and we'll keep a slot ready.

Illustrative exchange from our guide for vet clinics; the live setup answers from your own knowledge card.

A typical week, before and after

Situation Before After
Instagram ad enquiry at lunch rush Sits unread for 3-5 hours, often till closing Acknowledged within minutes, triaged automatically
"Just checking prices" WhatsApp message One reply if remembered, no follow-up 5-message sequence over 7 days keeps the door open
Emergency message mixed with routine ones Receptionist may miss urgency in a busy queue Keyword triage flags it for immediate attention
Owner takes a day off (chhutti) Enquiries pile up untouched till next day Sequence continues running regardless of staff availability
Multiple enquiry sources (form, ad, WhatsApp) Tracked in different notebooks/apps, hard to compare Unified in one place with a weekly conversion report
Pet parent replies after clinic hours Often forgotten by morning Reply detection logs it, sequence pauses, staff follow up next day

How it goes

01

Message us

Business type, city, what is leaking. We reply within a business day with slots.

02

20-minute call

We fill the knowledge card for your veterinary clinic. Setup fee is paid before the build starts.

03

Live within 48 hours

Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.

04

Care plan

Monitoring, fixes, updates, reports. Cancel from any next billing date.

The full seven-stage process

Guides for vet clinics

Same setup, other clinics & health business types

Tell us your business and the problem to fix first.

One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.