WhatsApp Lead Follow-Up Sequence for eye clinics
Every new enquiry gets a 5-message follow-up over 7 days, automatically, so the leads you paid for stop going cold. Built for eye clinics in India, where the leak we see most is repeat questions about fees and lens prices.
What is included in the setup
- 5-step follow-up sequence written for your business
- Lead capture from forms, ads and WhatsApp
- Reply detection stops the sequence
- Weekly conversion report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for eye clinics
Customer: Hi, I saw your ad. What's the charge for eye check up and do you do contact lens fitting? Bot: Hello! Thanks for reaching out to [Clinic Name]. Our consultation is ₹300, which includes a basic vision and eye pressure check. Contact lens fitting is a separate session — would you like to know the fitting charges too? Customer: yes and also is dilation included Bot: Dilation (pupil check for retina) is ₹150 extra if the doctor recommends it after the basic exam. Would you like me to check our next available slot for you?
Illustrative exchange from our guide for eye clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Facebook ad enquiry at 2 PM during patient rush | Read, no time to reply, forgotten by evening | Auto-reply within minutes, fee question answered without staff involvement |
| Patient asks about lens prices, goes quiet | No follow-up, assumed "not interested" | Day 5 message specifically re-engages on lens pricing |
| Saturday walk-in card scanned into a form | Data sits in a spreadsheet, no one calls back | Sequence starts automatically same evening |
| Owner wants to know which ad campaign is working | Guesswork based on footfall | Weekly report shows enquiry-to-reply rate per source |
| Front desk on leave for a day (chhutti) | All WhatsApp enquiries untouched | Sequence keeps running regardless of staff availability |
| Patient replies "not now, will call later" | Staff keeps sending reminders manually, feels pushy | Reply detected, sequence stops immediately, no repeat messages |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your eye clinic. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for eye clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.