Instagram Auto-DM & Comment Reply for vet clinics
Comments and DMs on Instagram get answered instantly with your prices and a WhatsApp link, turning followers into enquiries. Built for vet clinics in India, where the leak we see most is emergency calls mixed with routine questions.
What is included in the setup
- Keyword-triggered DM replies
- Comment-to-DM automation
- Story mention replies
- Monthly DM-to-lead report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for vet clinics
Customer: Hi, do you guys treat parvo? My puppy is not eating since yesterday Bot: Thanks for reaching out! Parvovirus needs urgent in-person evaluation — please call/WhatsApp us right away at [WhatsApp link] so we can guide you immediately. Don't wait on this one.
Illustrative exchange from our guide for vet clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Comment "price?" on a vaccination reel, 10 PM | Sits unanswered till next morning's front desk shift | DM with price list sent within seconds, client already has your number |
| Story mention after a successful surgery | Nobody notices unless staff manually checks stories | Auto-thank-you reply same day, keeps client goodwill warm |
| Monsoon tick-fever spike, 15+ DMs in a day | Front desk overwhelmed, some DMs missed entirely | Keyword replies absorb routine questions, staff only handles real bookings |
| Owner travelling, asks about boarding via DM | Reply comes only when receptionist is free, sometimes next day | Instant boarding info + WhatsApp link, no dependency on staff availability |
| Emergency comment mixed in with routine ones | Risk of a real emergency getting buried under routine DMs | Emergency keywords get flagged separately and pushed to WhatsApp immediately |
| Owner wants to know Sunday timing before visiting | Comment goes unanswered over the weekend chhutti | Auto-reply gives timing instantly, even on a day off |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your veterinary clinic. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for vet clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.