Instagram Auto-DM & Comment Reply for physiotherapy clinics
Comments and DMs on Instagram get answered instantly with your prices and a WhatsApp link, turning followers into enquiries. Built for physiotherapy clinics in India, where the leak we see most is patients asking for slots while therapists are busy.
What is included in the setup
- Keyword-triggered DM replies
- Comment-to-DM automation
- Story mention replies
- Monthly DM-to-lead report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for physiotherapy clinics
Customer: Hi, saw your reel on frozen shoulder. What's the price for consultation? Bot: Hi! Our consultation fee is ₹500 and includes an assessment + treatment plan. Session packages start at ₹3,500 for 6 sessions. Here's our WhatsApp to book a slot: [link]. Our physiotherapist will confirm timing with you directly.
Illustrative exchange from our guide for physiotherapy clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Evening reel comments (7-9 PM, clinic closed) | Replied next morning, if at all | Instant price + WhatsApp link sent same minute |
| Therapist mid-session with a patient | Phone/Instagram ignored for 30-45 min | Auto-reply handles it, therapist stays focused |
| Story mention after a good session | Usually unnoticed within 24-hour window | Auto-thank-you + WhatsApp link sent immediately |
| Monday rush (post-weekend pain complaints) | Front desk overwhelmed, some DMs missed entirely | Every DM gets a first response regardless of volume |
| "Do you treat sports injuries" comment on a reel | Answered publicly in comments, awkward for patient | Moved privately to DM automatically |
| Month-end review of which reels worked | No visibility, guesswork on what to post next | DM-to-lead report shows which content drove enquiries |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your physiotherapy clinic. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for physiotherapy clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.