Instagram Auto-DM & Comment Reply for GP clinics
Comments and DMs on Instagram get answered instantly with your prices and a WhatsApp link, turning followers into enquiries. Built for GP clinics in India, where the leak we see most is token and timing questions all day.
What is included in the setup
- Keyword-triggered DM replies
- Comment-to-DM automation
- Story mention replies
- Monthly DM-to-lead report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for GP clinics
Customer: Hi, what is the consultation fee for a regular checkup? Bot: Hello! Our General Physician consultation fee is ₹400 for a regular check-up. We're open 10 AM–1 PM and 5 PM–9 PM, Monday to Saturday. Tap here to book or ask more on WhatsApp: [link]
Illustrative exchange from our guide for GP clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Evening post about fever season OPD hours | Comments pile up overnight, answered next morning if remembered | Comment gets an instant public reply plus a DM with timings within seconds |
| Sunday emergency-looking DM ("sir turant chahiye appointment") | Sits unread till Monday since staff is off | Bot replies immediately with today's availability and WhatsApp link, patient doesn't wait |
| New follower DMs asking about health check-up package pricing | Receptionist checks Instagram only during slow OPD moments, reply delayed hours | Package price and inclusions sent instantly, patient can decide same day |
| Patient tags clinic in a story thanking the doctor | Goes unnoticed unless someone happens to check stories | Automatic thank-you DM sent, opens door to a referral or repeat visit |
| Comment "location?" under a promotional reel | Buried among other comments, easy to miss | Public reply plus DM with address and map link sent right away |
| Month-end review of Instagram effort | No visibility into whether posting is generating any real enquiries | Monthly report shows DM volume and keyword triggers, so owner knows if it's working |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your general physician. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for GP clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.