Instagram Auto-DM & Comment Reply for dermatology clinics
Comments and DMs on Instagram get answered instantly with your prices and a WhatsApp link, turning followers into enquiries. Built for dermatology clinics in India, where the leak we see most is high-value enquiries lost after hours.
What is included in the setup
- Keyword-triggered DM replies
- Comment-to-DM automation
- Story mention replies
- Monthly DM-to-lead report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for dermatology clinics
Customer: Hi, how much for underarm laser hair removal? Bot: Hi! Underarm laser sessions start at ₹1,500–₹2,500 depending on the package. We're running a 6-session offer this month. Tap here to check availability and book: [WhatsApp link] Customer: Do you have any offer for full body?
Illustrative exchange from our guide for dermatology clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Evening reel goes semi-viral (8–10 PM) | Comments pile up overnight, replied to next morning if remembered | Every price-related comment gets an instant DM reply same night |
| Saturday OPD rush, front desk overloaded | Instagram DMs sit unread for hours while staff handles walk-ins | DMs get answered automatically; staff only handles WhatsApp once customer is warm |
| Staff member on chhutti or sick leave | Instagram account goes unmonitored for that day | Automation keeps replying regardless of who's on leave |
| Client tags clinic in story after treatment | Tag often goes unnoticed, no follow-up ask | Auto-reply thanks them and opens door for referral enquiry |
| Wedding season / festival spike in enquiries | Comment volume overwhelms whoever manages the page | Volume handled the same way regardless of spike size |
| Month-end review of what's working | Guesswork — "that reel seemed to do well" | Report shows actual DM-to-lead numbers per campaign |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your skin & hair clinic. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for dermatology clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.