Missed Call Text-Back for spas
Every missed call gets an instant WhatsApp message with your timings, location and a booking link, so no enquiry dies on a busy line. Built for spas in India, where the leak we see most is package and availability enquiries.
What is included in the setup
- Missed-call trigger on your business number
- Branded WhatsApp reply template
- Booking link and location pin
- Weekly missed-call report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for spas
Customer: Hi, I called but no one picked up. Do you have any offer on Swedish massage for 2 people this weekend? Bot: Hi! Sorry we missed your call 🙏 We're open 10 am–9 pm daily. We do have a couple's massage package — here's our booking link to check slots and pricing: [link]. Our spa is located at [location pin]. Reply here and our team will confirm your slot shortly.
Illustrative exchange from our guide for spas; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Saturday afternoon rush, all therapists busy | Phone rings out, no record it happened | Caller gets instant WhatsApp with booking link, follow-up happens once free |
| Customer calling to ask about bridal package pricing | Waits on hold or hangs up, tries another spa | Gets location + booking link immediately, stays in the loop |
| Owner on a personal call or in a vendor meeting | All incoming enquiries during that time vanish | Every missed call still gets the standard reply |
| Monday morning, staff checking what happened over weekend | No visibility into how many calls were missed | Weekly report shows missed-call volume and peak hours |
| New customer unfamiliar with your mall/complex location | Calls again for directions, sometimes gives up | Location pin sent automatically, no repeat calls needed |
| Slow weekday afternoon | Same auto-reply logic still running quietly, no extra cost triggered | No change — the system only fires when a call is actually missed |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your spa & wellness centre. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for spas
Same setup, other fitness & beauty business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.