Missed Call Text-Back for salons
Every missed call gets an instant WhatsApp message with your timings, location and a booking link, so no enquiry dies on a busy line. Built for salons in India, where the leak we see most is walk-in vs booking confusion.
What is included in the setup
- Missed-call trigger on your business number
- Branded WhatsApp reply template
- Booking link and location pin
- Weekly missed-call report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for salons
Customer: Hi, I called but no one picked up. Do you have an appointment for hair spa tomorrow evening? Bot: Hi! Sorry we missed your call. We're open Mon-Sat, 10 AM to 8 PM (closed Tuesdays). Here's our location: [map link]. You can check tomorrow evening's hair spa slots and book directly here: [booking link]. See you soon!
Illustrative exchange from our guide for salons; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Saturday evening rush, all chairs busy | Phone rings out, caller hangs up, no record it happened | Auto WhatsApp sent instantly with timings and booking link |
| Customer calling to check if you're open on a festival day | No answer, she assumes you're closed and doesn't try again | Gets timings immediately, can still book same day |
| New customer found you on Instagram and calls to ask location | Call missed during a client's service, enquiry lost | Location pin sent automatically, she navigates straight there |
| Staff on leave, front desk short-staffed | Every missed call is a guess later — "did we lose someone?" | Weekly report shows exact missed-call and click-through numbers |
| Repeat customer calling for a quick rebooking | Has to call back three times before reaching someone | Books herself via the link, doesn't need to speak to anyone |
| Owner reviewing the week's business | No visibility into how many enquiries were even missed | Clear weekly count to decide if more staff or hours are needed |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your salon. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for salons
Same setup, other fitness & beauty business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.