Customer Feedback Survey Bot for yoga studios
A 3-question WhatsApp survey after every visit or order, with unhappy customers flagged to you the same day. Built for yoga studios in India, where the leak we see most is batch timing and trial class requests.
What is included in the setup
- Survey flow in Hindi and English
- Instant alert for low ratings
- Monthly satisfaction dashboard
- Testimonial capture for marketing
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for yoga studios
Customer: 4 stars, but the 7 AM batch felt a bit crowded today Bot: Thanks for letting us know! Would it help if we opened a smaller 6:15 AM batch, or was today just an unusually full day?
Illustrative exchange from our guide for yoga studios; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Student unhappy with batch size | Doesn't say anything, quietly doesn't renew | Flags "crowded" same day, you offer her a slot in the smaller batch |
| Trial class enquiry follow-up | Front desk forgets to check if she's decided | Trial-class feedback question surfaces her hesitation directly |
| Instructor change mid-month | You find out students are unhappy only at month-end renewal | Complaints about the specific instructor show up within days |
| Need testimonials for a new batch launch post | You ask 2-3 regulars in person, get vague replies | You already have 15-20 tagged, permission-cleared quotes to choose from |
| Monthly review of studio performance | Based on gut feeling and front-desk gossip | Dashboard shows batch-wise ratings and recurring complaint themes |
| Chhutti / holiday week disruption | No idea if students minded the schedule change | Survey responses show if the adjusted timing caused drop-offs |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your yoga studio. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for yoga studios
Same setup, other fitness & beauty business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.