WhatsApp AI Receptionist for nursing homes
An AI that answers your WhatsApp messages in Hindi or English within seconds, books appointments and hands over to a human when needed. Built for nursing homes in India, where the leak we see most is front desk overloaded with admission queries.
What is included in the setup
- Knowledge card built from a 20-minute call
- WhatsApp Business API connection on your number
- Appointment booking into Calendar/Sheet
- Human handover with owner alert
- Daily 7 PM summary
What you need before the call
- Your WhatsApp Business number (or we provision one)
- Meta Business Manager access for verification
- Services, prices, timings, address, staff names
- Where bookings should land: Google Calendar or a Sheet
A sample conversation for nursing homes
Customer: Hi, is a bed available for my father, he has fever and weakness, needs admission today Bot: Sorry to hear that. We do have general ward beds available today. Could you share your father's approximate age and whether he needs oxygen support right now? Customer: 68 years, no oxygen needed right now but weak Bot: Understood. General ward admission charge is ₹1,800/day plus consultation. I'm connecting you with our duty manager Priya right now for immediate admission — she'll call you within 5 minutes.
Illustrative exchange from our guide for nursing homes; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Late-night admission enquiry (post 9 PM) | Message sits unread till morning; family often shifts elsewhere | Bot answers in seconds, urgent cases alert duty manager immediately |
| Front desk swamped during morning OPD rush | WhatsApp ignored while staff handles walk-ins | Bot handles routine questions in parallel, staff only deals with walk-ins |
| Owner travels for 2-3 days | No visibility into enquiries missed | Daily 7 PM summary shows what came in and what needs follow-up |
| Sunday / staff off-day | Single nurse on duty, phone unattended for stretches | Bot covers routine questions; only genuine emergencies escalate |
| Package rate or insurance query repeated daily | Same answer typed out by hand each time | Bot answers instantly and consistently from the knowledge card |
| Follow-up appointment booking | Verbal booking, sometimes forgotten or double-booked | Booked straight into calendar/sheet, visible to whole team |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your nursing home. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for nursing homes
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.