WhatsApp AI Receptionist for eye clinics
An AI that answers your WhatsApp messages in Hindi or English within seconds, books appointments and hands over to a human when needed. Built for eye clinics in India, where the leak we see most is repeat questions about fees and lens prices.
What is included in the setup
- Knowledge card built from a 20-minute call
- WhatsApp Business API connection on your number
- Appointment booking into Calendar/Sheet
- Human handover with owner alert
- Daily 7 PM summary
What you need before the call
- Your WhatsApp Business number (or we provision one)
- Meta Business Manager access for verification
- Services, prices, timings, address, staff names
- Where bookings should land: Google Calendar or a Sheet
A sample conversation for eye clinics
Customer: Hi, what is the cost of cataract surgery with a good lens? Bot: Hello! We have three lens options — mono-focal (₹X package), multi-focal, and toric for astigmatism. The consultation is ₹Y and includes the recommendation on which lens suits your eye. Would you like to book a consultation slot? Customer: Yes, tomorrow evening if possible Bot: Sure, Dr. Sharma has slots at 5:30 PM and 6:15 PM tomorrow. Which one works, and could you share the patient's name and phone number?
Illustrative exchange from our guide for eye clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Fee/lens price enquiry during OPD hours | Waits till staff is free, sometimes 2-3 hours | Answered in 3 seconds, any time |
| Enquiry at 9 PM or before 9 AM opening | Unread till next morning, patient often messages elsewhere | Answered immediately, booking captured overnight |
| Repeat "kal doctor hai kya" questions | Front desk repeats the same OPD timing 10+ times a day | Bot answers instantly, staff freed up for in-clinic patients |
| Post-op patient asking about eye shield/drops timing | Calls the clinic, sometimes multiple times same day | Bot answers from knowledge card, escalates only if unusual |
| Exam-season power-check rush (school reopening) | Front desk overwhelmed, some enquiries missed entirely | Bot handles volume, books slots without staff bottleneck |
| Owner checking "how did today go" | Guesswork, or calling staff to ask | Daily 7 PM summary with enquiry and booking counts |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your eye clinic. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for eye clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.