Google Review Collection Bot for spas
After every visit, the customer gets a polite WhatsApp nudge with a one-tap link to leave a Google review. Ratings climb month over month. Built for spas in India, where the leak we see most is package and availability enquiries.
What is included in the setup
- Post-visit review request flow
- Unhappy-customer catch before they post
- Review link with QR for the counter
- Monthly review growth report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for spas
Customer: Hi Bot: Hi Priya! Thank you for visiting Serene Spa today. How was your Swedish massage session? 🙂 😐 🙁 Customer: 🙂 Bot: So glad to hear that! Would you mind sharing a quick Google review? Just tap here, it takes 20 seconds: [review link] Customer: Sure, done! Bot: Thank you so much 🙏 See you at your next session.
Illustrative exchange from our guide for spas; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Regular client finishes a facial on a busy Saturday | Receptionist forgets to ask, client leaves silently | Auto message goes out 1 hour later, client reviews from home |
| Client had a bad experience (AC not working, therapist late) | Client posts a 2-star public review the same night | Bot catches the mood, routes to manager, review never goes public negatively |
| Off-season weekday, low walk-ins | No new reviews for days, rating count stagnant | Even 3–4 daily visits generate 1–2 reviews steadily |
| Couple's spa package booking | Only one review possible per booking, if any | Both numbers optionally nudged, doubling review opportunity |
| Owner checking rating growth | Manually opens Google Business every few weeks | Monthly report lands on WhatsApp automatically |
| New client comparing spas before booking | Sees your 38 reviews from last year, picks competitor | Sees a steadily growing count with recent dates, books with you |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your spa & wellness centre. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for spas
Same setup, other fitness & beauty business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.