WhatsApp Catalog & Order-Taking Bot for salons
Customers browse your catalog on WhatsApp, place orders and get order updates, without you typing a single reply. Built for salons in India, where the leak we see most is walk-in vs booking confusion.
What is included in the setup
- WhatsApp catalog setup
- Cart and order confirmation flow
- Order status updates
- Daily order summary
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for salons
Customer: Hi, do you have the purple shampoo for grey hair? Bot: Yes! Here's our Hair Care catalog — you'll find the Purple Toning Shampoo under ₹650. Want to add it to your cart? Customer: yes, and also the matching conditioner Bot: Added both — Purple Shampoo (₹650) + Purple Conditioner (₹620). Total ₹1,270. Pickup from salon or home delivery? Customer: pickup tomorrow Bot: Done! Order #A214 confirmed. We'll message when it's ready for pickup.
Illustrative exchange from our guide for salons; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Saturday evening rush, product enquiry comes in | Buried under booking messages, replied to next morning if at all | Customer self-serves the catalog, order confirmed same minute |
| Customer asks stock/price of a product after closing hours | No reply until next day, customer often buys elsewhere | Bot answers and takes the order 24/7, even when salon is shut |
| Staff manually noting down orders from chat scroll | 10-15 minutes daily hunting through messages | One evening summary message, ready in seconds |
| Regular client wants to reorder her usual hair oil | Has to call or wait for a reply to confirm price/stock | Reorders herself from saved catalog anytime |
| Gift voucher enquiry during festive season (Diwali, Rakhi) | Mixed with appointment chats, sometimes missed entirely | Handled as a catalog item, tracked separately from bookings |
| Owner wants to know how many units of a product sold this week | No record unless manually tallied from chat | Order log gives a clear count without digging |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your salon. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for salons
Same setup, other fitness & beauty business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.