WhatsApp Lead Follow-Up Sequence for spas
Every new enquiry gets a 5-message follow-up over 7 days, automatically, so the leads you paid for stop going cold. Built for spas in India, where the leak we see most is package and availability enquiries.
What is included in the setup
- 5-step follow-up sequence written for your business
- Lead capture from forms, ads and WhatsApp
- Reply detection stops the sequence
- Weekly conversion report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for spas
Customer: Hi, do you have any packages for back and shoulder pain? Also what are your timings on Sunday? Bot: Hi! Yes, we have a 60-min Deep Tissue package specifically for back and shoulder tension, priced at ₹1,800. We're open Sunday 10 am to 8 pm. Want me to check a slot for you, or would you like to know about our monthly package too?
Illustrative exchange from our guide for spas; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Saturday evening rush enquiry | Seen at 9 pm, replied next morning, customer already booked elsewhere | Auto-reply within minutes with rates and slot options |
| Bridal package enquiry via Instagram | Buried in DMs under regular comments, forgotten by Monday | Captured and tagged, follows up over 7 days if no reply |
| Walk-in leaves number "for later enquiry" | Number written on a slip, lost or never messaged | Added to sequence same day, gets structured follow-up |
| Customer asks about pricing, goes quiet | No one notices the silence for days | Day 2 message nudges gently on pricing/availability |
| Festival season spike (Karva Chauth, Diwali) | Front desk overwhelmed, oldest enquiries get skipped entirely | Every enquiry queued and followed automatically regardless of volume |
| Owner wants to know how many enquiries actually converted | No visibility — a guess based on memory | Weekly report shows enquiry count, bookings, and drop-off point |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your spa & wellness centre. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for spas
Same setup, other fitness & beauty business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.