Instagram Auto-DM & Comment Reply for spas
Comments and DMs on Instagram get answered instantly with your prices and a WhatsApp link, turning followers into enquiries. Built for spas in India, where the leak we see most is package and availability enquiries.
What is included in the setup
- Keyword-triggered DM replies
- Comment-to-DM automation
- Story mention replies
- Monthly DM-to-lead report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for spas
Customer: Hi, do you have couple spa packages? Bot: Yes! Our Couple's Relaxation Package is ₹4,500 for 90 minutes (includes Swedish massage + herbal steam for both). Available 10am–7pm, advance booking needed on weekends. Chat with us here to book your slot: [WhatsApp link]
Illustrative exchange from our guide for spas; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Saturday evening rush, 4-6 comments on a new Reel | Comments sit unanswered till closing, some get lost in notification pile | Every comment gets an instant reply + DM with pricing within seconds |
| Customer DMs at 11 pm asking about early morning slots | Seen next morning, customer has often booked elsewhere by then | Instant reply with timing and WhatsApp link, customer messages back when she wakes up |
| Story mention after a facial appointment | Rarely acknowledged, no re-booking nudge sent | Automatic thank-you DM with a small discount nudge for next visit |
| Festive package post (Diwali/Rakhi combo offers) goes semi-viral | Front desk overwhelmed, some enquiries never get individual replies | Bulk of "price/timing" questions auto-answered, staff only handles serious bookers |
| New client asks "kaunsa oil use karte ho, allergy hai mujhe" | Question sits till someone remembers to check DMs | Fallback reply catches it, flags to staff for a personal, careful answer — not everything should be automated |
| Slow Tuesday afternoon, one or two enquiries trickle in | Handled fine manually, no real leak | Still auto-replied instantly — consistency doesn't depend on how busy the day is |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your spa & wellness centre. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for spas
Same setup, other fitness & beauty business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.