Instagram Auto-DM & Comment Reply for salons
Comments and DMs on Instagram get answered instantly with your prices and a WhatsApp link, turning followers into enquiries. Built for salons in India, where the leak we see most is walk-in vs booking confusion.
What is included in the setup
- Keyword-triggered DM replies
- Comment-to-DM automation
- Story mention replies
- Monthly DM-to-lead report
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for salons
Customer: Hi, how much for bridal makeup package? Bot: Hi! Our bridal packages start at ₹15,000 (trial + day-of). Exact pricing depends on the look and guest count. Tap here to chat with our bridal team on WhatsApp: [link]
Illustrative exchange from our guide for salons; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Saturday evening rush, staff busy with clients | Comments pile up unanswered till closing | Instant reply sent, lead moves to WhatsApp same minute |
| Monday off-day enquiry | Message sits unread till Tuesday reopening | Auto-reply gives timing + WhatsApp link immediately |
| Reel goes semi-viral with 40+ comments asking "price?" | Reception manually types the same answer 40 times, some missed | Every comment gets the same accurate reply, no manual repetition |
| Client posts a story tagging the salon after a haircut | Often unnoticed unless someone checks stories that day | Auto-reply thanks them, nudges a referral or repeat visit |
| New client DMs asking about bridal trial slots | Answered only when staff free, sometimes hours later | Immediate price + WhatsApp handoff, staff confirms slot when free |
| Owner wants to know if Instagram is bringing bookings | No visibility — just a feeling that "reels do okay" | Monthly report shows DM count and WhatsApp handoff numbers |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your salon. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for salons
Same setup, other fitness & beauty business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.