Appointment Booking & Reminder Bot for nursing homes
Customers pick a slot on WhatsApp, get a confirmation, and a reminder the day before. No-shows drop, phone stops ringing. Built for nursing homes in India, where the leak we see most is front desk overloaded with admission queries.
What is included in the setup
- Slot calendar with your working hours
- Confirmation + reminder messages
- Reschedule and cancel flow
- Owner notification per booking
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for nursing homes
Customer: Hi, I need to see the orthopedic doctor for my father's knee pain Bot: Sure. Dr. Sameer Patnaik (Ortho) has these slots open tomorrow: 10:30 AM, 11:15 AM, 4:00 PM. Which one works? Customer: 11:15 is fine Bot: Got it — please share the patient's name and a contact number for the booking. Customer: Rabindra Nath Sahoo, 9437xxxxxx Bot: Confirmed. Dr. Patnaik, tomorrow 11:15 AM, Room 2. We'll remind you the evening before. Please bring any earlier X-ray or reports if available.
Illustrative exchange from our guide for nursing homes; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Evening enquiry after desk closes at 8 pm | Family calls repeatedly next morning, sometimes gives up | Bot takes the booking at 9 pm itself, confirmed instantly |
| Elderly patient's follow-up appointment | Often forgotten, patient turns up a day late or not at all | Reminder sent evening before, no-shows drop |
| Two staff members both note a slot in separate registers | Double-booking, one family turns away disappointed at the desk | Bot checks real-time calendar, slot locks the moment it's picked |
| Family wants to reschedule due to travel | Multiple calls to front desk, staff has to manually shuffle register | Family replies "reschedule" on WhatsApp, new slot picked instantly |
| Monday morning rush after Sunday off | Phone rings non-stop 9–11 am, walk-ins get ignored | Weekend enquiries already converted into confirmed slots by bot |
| Owner checking how many OP bookings happened | Has to call reception or wait for end-of-day report | Gets a notification per booking through the day |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your nursing home. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for nursing homes
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.