Appointment Booking & Reminder Bot for pharmacies
Customers pick a slot on WhatsApp, get a confirmation, and a reminder the day before. No-shows drop, phone stops ringing. Built for pharmacies in India, where the leak we see most is medicine availability questions on WhatsApp.
What is included in the setup
- Slot calendar with your working hours
- Confirmation + reminder messages
- Reschedule and cancel flow
- Owner notification per booking
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for pharmacies
Customer: Hi, I need to get my BP checked, do you have a slot tomorrow morning? Bot: Sure! We have BP Check slots tomorrow at 9:30 AM, 10:15 AM, and 11:00 AM. Which works for you? Customer: 10:15 please Bot: Booked! BP Check tomorrow at 10:15 AM at [Pharmacy Name]. We'll remind you the evening before. Reply CANCEL anytime to change this.
Illustrative exchange from our guide for pharmacies; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Customer wants a BP/sugar check slot | Calls counter, staff checks a notebook or asks verbally, sometimes double-books the same time | Customer books directly on WhatsApp, sees only real open slots |
| Vaccination day rush | Staff manually tracks who's coming via a WhatsApp group or paper list | Bot shows a clean list of confirmed bookings, owner notified per booking |
| Evening before appointments | No reminder sent; staff hopes people remember | Automatic reminder sent to every booked customer the evening before |
| No-show at 9 AM slot | Staff finds out only when the customer doesn't arrive, slot is wasted | Customer reschedules in advance via WhatsApp instead of silently skipping |
| Home-delivery pickup timing | Repeated back-and-forth calls to confirm "aap kab aa rahe ho" | Pickup window is pre-booked and confirmed, no repeat calls |
| New enquiry during rush hour | Phone rings while staff is billing, call goes unanswered or customer is rushed | WhatsApp handles the booking in parallel, no interruption to counter work |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your pharmacy. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for pharmacies
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.