Voice AI Call Answering for GP clinics
An AI voice that picks up every call, answers common questions in Hindi or English, and books appointments or takes messages. Built for GP clinics in India, where the leak we see most is token and timing questions all day.
What is included in the setup
- Cloud number or forwarding from your line
- Voice script in Hindi and English
- Appointment booking by voice
- Call transcripts and daily summary
What you need before the call
- Your business number for call forwarding, or we provision a cloud number
- The 20 questions callers ask most, with your answers
- Timings and who to escalate to
- Booking destination: Calendar or Sheet
A sample conversation for GP clinics
Customer: Hi, is the doctor available right now? I have a bad throat infection. Bot: Doctor is available today from 10 AM to 1 PM and 5 PM to 8 PM. Would you like me to book a token for the next available slot? Customer: Yes, afternoon slot please. Bot: Sure, I've booked you for the 5:30 PM slot. Your token number is 14. Please arrive 10 minutes early. Can I have your name and phone number for the booking?
Illustrative exchange from our guide for GP clinics; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Peak OPD hour (10 AM–1 PM) | Calls go unanswered while staff handles walk-ins | Every call answered, tokens booked without staff involvement |
| Doctor on leave / chhutti | Patients find out only after calling and getting no answer or a busy tone | Bot informs caller upfront and offers next available date |
| Fee enquiry calls | Repetitive, interrupts staff dispensing medicine | Bot answers instantly with current fee structure |
| After clinic hours | No one picks up; patient calls a competing clinic | Bot answers, gives next-day timings, books first slot |
| Weekend / Sunday | Confusion over whether clinic is open | Bot states off-day policy clearly, avoids wasted trips |
| Staff on sick leave | Front desk unmanned, all calls missed | Line keeps running regardless of staff availability |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your general physician. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for GP clinics
Same setup, other clinics & health business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.