Appointment Booking & Reminder Bot for spas
Customers pick a slot on WhatsApp, get a confirmation, and a reminder the day before. No-shows drop, phone stops ringing. Built for spas in India, where the leak we see most is package and availability enquiries.
What is included in the setup
- Slot calendar with your working hours
- Confirmation + reminder messages
- Reschedule and cancel flow
- Owner notification per booking
What you need before the call
- The accounts the setup connects to (WhatsApp, Google or Meta)
- Your services, prices, timings and address
- Who receives alerts and reports
- Approval for the content the setup will send in your name
A sample conversation for spas
Customer: Hi, do you have a couple's massage slot tomorrow evening? Bot: Yes! We have 6:30 PM and 8:00 PM open tomorrow for the Couple's Signature Massage (90 mins). Which one works for you? Customer: 8 PM please Bot: Booked! Couple's Signature Massage, tomorrow at 8:00 PM. We'll send you a reminder the evening before. Reply CANCEL or RESCHEDULE anytime before your slot.
Illustrative exchange from our guide for spas; the live setup answers from your own knowledge card.
A typical week, before and after
| Situation | Before | After |
|---|---|---|
| Friday evening couple's slot | Booked 10 days out, no reminder, no-show, slot wasted | Reminder sent day before; client reschedules to Sunday instead of ghosting |
| Front desk during a walk-in rush | Phone rings for a package enquiry mid-checkin, caller waits or hangs up | Bot answers the package/pricing question instantly on WhatsApp, desk stays focused on the walk-in |
| Therapist on planned leave | Reception forgets to block her slots, double-books, awkward on-arrival adjustment | Slots for that therapist are blocked in the calendar upfront, so they never show as available |
| Owner checking the day's load | Calls reception or checks a register at the end of the day | Gets a WhatsApp notification per booking through the day, sees load in real time |
| Regular client wants to shift a facial by a day | Calls, front desk is busy, client gives up and just skips | Client replies RESCHEDULE to their own reminder, picks a new slot in seconds |
| Weekend rush (Saturday/Sunday peak) | Multiple enquiries at once, some go unanswered for hours | Bot handles concurrent enquiries instantly; desk only steps in for special requests |
How it goes
Message us
Business type, city, what is leaking. We reply within a business day with slots.
20-minute call
We fill the knowledge card for your spa & wellness centre. Setup fee is paid before the build starts.
Live within 48 hours
Once your platform access and Meta verification are complete (verification typically takes 3 to 10 business days). We test with you on a sandbox first.
Care plan
Monitoring, fixes, updates, reports. Cancel from any next billing date.
Guides for spas
Same setup, other fitness & beauty business types
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.