RAG Knowledge Assistant
A chatbot grounded in your own SOPs, product docs and policies (Drive, Notion, website, Slack/Teams or WhatsApp) with citations, guardrails, a measured accuracy score and monthly re-indexing.
Who it is for
20-500 person companies (SaaS, professional services, e-commerce, franchises) in US/UK/CA/AU/SG whose internal docs are unsearchable or whose support team answers the same questions daily.
What is included
- Ingestion pipeline for up to 500 docs/pages (PDF, Docx, Notion, Drive, website) with chunking and vector store; SharePoint/Zendesk connectors as add-on
- Chat interface (web widget, Slack/Teams or WhatsApp) with citations and 'I don't know' guardrails
- 50-question evaluation set with measured answer accuracy before go-live
- Escalation to human (email/ticket) and conversation analytics
- Monthly re-index, prompt tuning and accuracy re-test
Why now
RAG-style knowledge base gigs sell at $800-$3,500 each while custom-dev quotes start at $15,000-$40,000 for a basic MVP - https://getdevstudio.com/blog/rag-knowledge-base-development-cost/
Guides
How it goes
Discovery call
30 minutes on a video call. We confirm scope, integrations and the go-live date.
Setup fee and kickoff
Invoice by payment link. Build starts on receipt.
Build and test
Live within 10 days on a sandbox, then your production accounts.
Care plan
Monitoring, fixes, updates, monthly report. Cancel from any next billing date.
Tell us your business and the problem to fix first.
One WhatsApp message. We reply within a business day with the setup that fits, its fees, and call slots.